Repeat questions
Prices, availability, order status and balances: the same kind of message ties up your best people.
AI and channels
In partnership with NexIAAI agents that don't just chat: they look up, quote and collect
The same agent handles WhatsApp and phone calls, checks your inventory and prices in the ERP, sends quotes and payment links, and hands your team whatever needs judgment.
The problem
Your team answers the same thing all day
Leads going cold
Whoever writes after hours or at peak time doesn't get a timely answer and buys elsewhere.
Disconnected channels
What was said on WhatsApp isn't in the ERP, and what the customer said on the phone gets lost.
The solution
One agent connected to your systems across channels
NexIA's suite combines three pieces that work together: the WhatsApp Business agent, the voice agent and AI inside your ERP. The agent answers with real information and takes actions under the rules you set.
This solution is from NexIA, our partner. Xamanek is your point of contact to evaluate and buy it. About the ecosystem
- WhatsApp Business, voice and ERP coordinated by one agent
- Quotes and payment links inside the conversation
- Hand-off to a person with full context when needed
How it works
Three steps to put it to work
- 1
Use cases
We pick the highest-volume, highest-value conversations: sales, collections, support or order tracking.
- 2
Agent setup
We define its knowledge, tone, which systems it connects to, what it can do on its own and when it hands off to your team.
- 3
Pilot and scale
We start with one channel and one customer segment, measure and expand.
Try it
See it for yourself before you decide
NexIA's chat is a real agent you can try right now, no sign-up. To see the full flow with your case, book a demo.
- NexIA demoOpen access
NexIA agent chat
Chat with NexIA's AI agent: ask about its products, how AI works in a business or which plan fits you.
Try it now(opens in a new tab) - Xamanek demoOpen access
Assessment: ready for AI?
Five questions to find out whether to start with an AI agent or get your data in order first.
Try it now
What's included
What you get
- WhatsApp Business agent connected to your ERP
- Voice agent for calls
- Real-time inventory, price and status lookups
- Quotes and payment links
- ERP updates when the customer pays
- Hand-off to your team with the conversation's context
Is it for you?
Who it's for — and who it isn't
It's for you if…
- You get many repetitive questions over WhatsApp or phone
- You sell products with prices and inventory in a system
- You want to respond after hours without hiring another shift
- You need what happens in the chat to land in your ERP
It's not for you if…
- You get few conversations a day: a good team with saved replies may be enough.
- Your prices and inventory aren't in any system: it's better to get them in order first.
FAQ
What people ask before signing up
How is this different from a menu chatbot?
A menu chatbot follows fixed options. The agent understands natural language, queries your systems and takes actions, like sending a quote or a payment link.
How much does it cost?
It's quoted to fit your channels, conversation volume and integrations. {{TODO: pricing model (monthly, per conversation or per minute)}}.
How long until it's ready?
We start with one channel and one use case to launch quickly and measure. {{TODO: typical pilot length}}.
What happens to my customers' data?
NexIA offers a local AI model option so you don't depend on a public cloud. {{TODO: NexIA's data policy, conversation retention and privacy notice for people who talk to the agent}}.
My customers want to talk to a person
And they can: the agent hands the conversation to your team when the customer asks or when the case calls for it, with full context.
What if the agent gives a wrong answer?
It answers with information from your systems and within the limits we define together. The pilot is for reviewing real conversations and adjusting before expanding.
Shall we look at your case?
Book a demo or message us on WhatsApp. In a 15-minute call we understand what you want to solve and tell you whether this is a fit.
Solutions
Related solutions
AI voice agent
Answers calls in natural language, checks your ERP during the call and passes your team whatever needs judgment.
Explore the solutionWhatsApp Business: sales, collections and AI
Payment reminders, campaigns and an AI agent that quotes and collects over WhatsApp, connected to your ERP.
Explore the solutionAI-powered ERP
Ask your ERP in plain language, generate quotes and automate tasks without switching systems.
Explore the solution