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Technology

In partnership with IntelliFin

Your technology working, with one provider accountable

Help desk, device maintenance, networks, email, backups and cloud. Stop fixing every outage with whoever happens to be available that day.

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The problem

When IT runs on goodwill

  • Outages with no owner

    When the internet or email goes down, no one knows who to call.

  • Backups no one tested

    You find out the backup didn't work when you lose an important file.

  • Uncontrolled access

    Former employees' accounts still active and passwords shared by everyone.

The solution

Managed support and infrastructure under control

We support your users, maintain your devices and manage your infrastructure — networks, servers, email, storage and backups — with a clear inventory of what you have and who has access.

This solution is from IntelliFin, our partner. Xamanek is your point of contact to evaluate and buy it. About the ecosystem

  • Help desk and remote support
  • Backup and disaster recovery
  • User and access management

How it works

Three steps to put it to work

  1. 1

    Assessment

    We inventory devices, networks, accounts and backups, and identify risks.

  2. 2

    Stabilization

    We fix what's urgent: backups, access and single points of failure.

  3. 3

    Ongoing operation

    Help desk, preventive maintenance and periodic reports.

Try it

See it for yourself before you decide

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What's included

What you get

  • Business help desk
  • Preventive and corrective maintenance
  • Business networks, corporate email and shared folders
  • Backup and disaster recovery
  • Virtualization (VMware, Hyper-V, Proxmox) and NAS/SAN storage
  • Cloud migration

Is it for you?

Who it's for — and who it isn't

It's for you if…

  • You have no IT team, or it's one person
  • You've lost information or days of work to outages
  • You're moving to the cloud or renewing your infrastructure

It's not for you if…

  • You only need a device repaired once: a one-off repair service is a better fit.

FAQ

What people ask before signing up

Do you provide on-site support?

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How much does it cost?

It depends on the number of users, devices and servers, and the level of service. {{TODO: monthly pricing model}}.

What are your support hours?

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What about my passwords and data?

We work with named accounts and least-privilege permissions, and document who has access to what. {{TODO: credential handling policy}}.

I already have an IT person. Do you replace them?

Not necessarily: we can cover what they can't get to today, like backups, networks or cloud.

What if I'm not satisfied?

{{TODO: contract term and exit conditions}}.

Shall we look at your case?

Book a demo or message us on WhatsApp. In a 15-minute call we understand what you want to solve and tell you whether this is a fit.

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Solutions

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    Management dashboards in Power BI, Looker or Tableau that update themselves with data from your systems.

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